Claims Assistant (HMO) - Healthcare Administration

Join City of Imus Doctors Hospital as a Claims Assistant (HMO) and play a vital role in ensuring seamless healthcare administration. This position offers an exciting opportunity to work in a dynamic medical environment, supporting patients and healthcare providers. Based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung, you'll be part of a team dedicated to delivering top-notch healthcare services. Every day, you'll handle claims processing, patient inquiries, and administrative tasks, using tools like EHR (Electronic Health Records) systems and claims management software. This role is perfect for someone looking to grow in the healthcare administration field, with opportunities for professional development and career advancement.

At City of Imus Doctors Hospital, we are committed to providing exceptional healthcare services to our community. Our hospital is known for its state-of-the-art facilities and compassionate staff. As a Claims Assistant (HMO), you will be part of a team that ensures smooth operations and excellent patient care. This role is ideal for individuals with a passion for healthcare administration and a desire to make a difference in patients' lives.

📋 Tanggung Jawab Pekerjaan

• Process and manage health insurance claims for patients, ensuring accurate and timely submissions.
• Assist in the resolution of patient inquiries and complaints related to claims and billing.
• Coordinate with healthcare providers to ensure proper documentation and submission of claims.
• Maintain accurate and up-to-date records of all claims processing activities.
• Utilize EHR systems and claims management software to streamline administrative tasks.
• Collaborate with the claims department to resolve any discrepancies or issues in claims processing.
• Stay informed about changes in health insurance policies and regulations to ensure compliance.
• Provide exceptional customer service to patients and healthcare providers.

🎓 Kualifikasi & Syarat

• High school diploma or equivalent.
• Minimum of 2 years of experience in healthcare administration or a related field.
• Familiarity with EHR systems and claims management software.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work in a fast-paced, dynamic environment.
• Basic knowledge of health insurance policies and regulations.
• Proficiency in English, both written and spoken.

🛠️ Keahlian

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