Digital Product Manager - Credit Card Innovation

Join CTBC Bank as a Digital Product Manager and lead the transformation of our credit card digital ecosystem in the vibrant heart of Bali. This is a unique opportunity to shape the future of financial services by defining and executing a cutting-edge digital strategy, all while enjoying the island's rich culture and stunning landscapes.

As a Digital Product Manager, you will work closely with our cross-functional teams to develop and launch innovative digital products that enhance the customer experience. You will leverage your expertise in digital transformation, product management, and financial services to drive our vision forward. In Canggu, you'll be part of a dynamic team that thrives on creativity and innovation, making this an ideal environment to grow and excel.

📋 Tanggung Jawab Pekerjaan

• Define and execute the digital product strategy for CTBC Bank's credit card portfolio, focusing on enhancing customer experience and driving adoption.
• Lead the development and launch of innovative digital products using tools like Jira, Confluence, and Figma.
• Collaborate with cross-functional teams including developers, designers, and marketers to ensure seamless product delivery.
• Conduct market research and analyze customer feedback to inform product development and improvement.
• Monitor product performance using analytics tools like Google Analytics and Mixpanel.
• Stay updated with industry trends and emerging technologies to drive continuous innovation.
• Manage product roadmaps and prioritize features based on business goals and customer needs.
• Present product updates and insights to senior management and stakeholders.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Computer Science, or a related field.
• 5+ years of experience in digital product management, particularly in the financial services industry.
• Proven track record of successfully launching and managing digital products.
• Strong understanding of financial services and credit card products.
• Proficiency in digital tools and platforms such as Jira, Confluence, and Figma.
• Excellent communication and leadership skills with the ability to influence and inspire teams.
• Familiarity with agile methodologies and project management principles.
• Certification in digital product management or related fields is a plus.

🛠️ Keahlian

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